What Do Digital Agencies Do? A Comprehensive Guide

Digital agencies are strategic and creative firms that specialize in user experience, mobile devices, social media, data collection & analytics. Learn more about what they do.

What Do Digital Agencies Do? A Comprehensive Guide

Digital agencies are strategic and creative marketing firms that specialize in user experience, mobile devices, social media, data collection and analytics, as well as providing creative services and promotional offers. They are hired to outsource digital marketing efforts, rather than managing them internally. A digital marketing agency employs a wide variety of tactics, strategies and online tools to help a company achieve its marketing and sales objectives. Planning and executing a successful digital marketing campaign can be a challenging prospect for most individual entrepreneurs and smaller marketing departments.

To understand the scope of digital marketing, it's helpful to look at the most popular types of digital marketing agencies and the services they offer. A digital agency is mainly focused on marketing its business, products and services in the digital world. This is done through website design and development, search engine optimization (SEO), content marketing, paid online advertising, social media, email marketing, and other services. Digital agencies combine graphic design and copywriting with new technologies and modern marketing techniques.

The result is a highly creative mix of art, science, engineering and determination to solve problems and find solutions in a rapidly changing landscape. Digital marketing agencies often act as an extension of their marketing team. They can manage social media and email accounts, track the success of campaigns, and implement effective marketing strategies to generate leads and sales. Effective digital marketing can attract leads and generate customers for your business, but doing it on your own can be tedious, time-consuming and costly. Digital marketing isn't a piece of cake; it requires responding to customer interactions on social media platforms, influencer outreach for cross-promotion, and affiliate marketing.

When you work with a digital agency, organic traffic (traffic from people who find your website online through a search engine search) to your website will increase. Working with digital marketing agencies, especially full-service agencies such as WebFX, can save you time and money in the long run. When explaining what a full-service digital marketing agency does, it's helpful to give an example. First and foremost, your agency's role is to create a bridge between the physical and digital worlds. A full-service digital marketing agency tends to be larger than most other types of agencies and offers a variety of digital marketing services. These include SEO, digital marketing, content marketing, social media management, responsive website design, etc.

Many reasons prevent small and medium-sized businesses from hiring a digital marketing partner such as concerns about rising expenses or reluctance to trust a third party. When you hire a digital agency for your business needs you can expect them to provide cost-effective solutions that only target the audience you're interested in. The goal is to promote business, brand building customer loyalty and increase sales through digital marketing efforts. And digital marketing agencies can take some projects out of your hands so you can spend more time focusing on your most important tasks.